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Pick Of the Bunch Case Deliveries

How many bottles would you like us to deliver?


  • We'll deliver the case within 5 working days of this date, and then repeat the delivery (but with different wines!) according to the interval you've requested.

  • 'Tom's Pick' means that we'll select wines to match your budget'
    'My Wine Profile' means that we'll select wines based on your Wine Profile (you'll need to complete the Honest Grapes Wine Quiz first)

  • QUANTITY
    INTERVALS
    MAX SPEED
    18 bottles
    EARLIEST DELIVERY
    18 bottles
    Please create or top up your Premier Crew subscription to fund your regular cases. Remember that your subscriptions receive 10% cashback!
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Privacy Policy

 

We are totally committed to protecting the privacy of our site visitors and customers and to promoting the responsible consumption of alcohol. It’s that simple. That means we will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

If you have any questions regarding our privacy policy, please email us at info@honestgrapes.co.uk or call 020 3603 1646.


Your information

We will not sell, or make available, your name, address, email address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. Our business is the business of selling and marketing wine, not people’s information.


Communication & Marketing

If you registered your email with us on an occasion such as, but not limited to, making a purchase, registering on our site or entering a social media or email competition, we may update you on our latest products, news and special offers via email, post & telephone. You have the option to opt out of receiving marketing communications from us. In each email there will be a specific link for you to click on to opt out. However, alternatively you can contact us at unsubscribe@honestgrapes.co.uk or call 020 3603 1646 if you prefer.


Updating and opting out

You can opt out of receiving email marketing communications at any time by clicking on the 'unsubscribe' link in the emails from us. Or you can write to us (including full details of your request) at the address provided at the end of this privacy policy.


Cookies

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit our website, by remembering your personal details. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. To access your account details or place an order online you will still need to log in.

See our complete Cookies policy


How Honest Grapes uses your information

For each visitor to the Honest Grapes Limited website, the Honest Grapes web server automatically recognises the users domain name. We also collect the email addresses of those who communicate with us via email and aggregate information on what pages user's access or visit. Information volunteered by the user such as survey information and/or site registrations is also collected. The information we collect is used primarily for internal review and to improve the content of our services and offerings. It is also used to notify users about updates to our services. This information is not shared with other organisations for commercial purposes. If you do not want to receive email from us in the future, please send an email to info@honestgrapes.co.uk giving your account details and we will amend our records accordingly.

If you do receive unwanted email from us, all our correspondence offers clear instructions on how to opt out. If you supply us with your postal address or telephone number you may receive periodic mailings or calls from us with information on new products and services or upcoming events. If you do not wish to receive such updates, please let us know by emailing us at info@honestgrapes.co.uk.


Storage methods and duration

Honest Grapes Limited may store your information in its databases, such as its customer relationship database, for reference. The information may be retained and used by Honest Grapes Limited for a reasonable period, reflecting our need to answer queries or resolve problems, provide improved and new services and any data retention requirements of the law. This means we may retain information after an individual ceases to use Honest Grapes services or after the individual has ceased interacting with Honest Grapes Limited. Except where the law, authorities or regulatory bodies require us to retain it for longer, we retain Traffic Data for a reasonable period after the Traffic Data was generated.


Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.


Transfers of your Information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services.

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Disclosures of your information

We do not disclose information to third parties outside the Honest Grapes Group, except under the following circumstances:

  • in the event that Honest Grapes sells or buys any business or assets;
  • if Honest Grapes or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Honest Grapes, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third-party sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Age verification

We are committed to being a responsible supplier of alcohol and promote a responsible attitude to drinking. We may use personal information provided by you in order to conduct appropriate age verification checks. Personal information that you provide may be disclosed to an age verification agency, which may keep a record of that information. This is done only to confirm your age.


Checking your Details

If you wish to verify the details you have submitted to us you may do so by contacting us via the email address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your email address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.


Contacting us

Honest Grapes Limited (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act). You have the right to access the information which we hold about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact customer services, who will be delighted to answer any questions you may have.

You can contact customer services via email at Honest Grapes Limited, call on 020 3603 1646 or write to us at:

Honest Grapes Limited,
11 Greek Street
London
W1D 4DJ

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